Why Safaricom’s My OneApp is leaving the diaspora behind

James WamathaiApril 16, 2026

When Safaricom unveiled My OneApp at the recent Decode 4.0 event, the vision was clear: a super app that seamlessly merges M-PESA and Safaricom services into a ...

2 min read

Safaricom M-PESA hits 40 million user milestone on its 19th birthday

Samson NderiMarch 9, 2026

Nineteen years ago today, a simple mobile service launched in Kenya with the goal of helping people send money home. The platform has officially crossed the 40 ...

2 min read

Absa Bank launches digital-first Visa Infinite Metal card with M-PESA integration

Samson NderiFebruary 23, 2026

Absa Bank Kenya has officially unveiled its new Visa Infinite Debit and Credit Metal card. Launched against the backdrop of the 2026 Magical Kenya Open, the new...

1 min read

Safaricom M-PESA charges 2026: Everything you need to know

Zenia ObamoJanuary 28, 2026

As Safaricom’s flagship mobile money platform, M-PESA has transformed how Kenyans handle their finances by enabling seamless person-to-person transfers, bill pa...

4 min read

Why Safaricom Shiriki Pay is the new way to handle household bills

Samson NderiJanuary 28, 2026

It’s impossible to talk about the Kenyan economy today without acknowledging the massive shift in our financial DNA. If M-PESA was already a household name befo...

2 min read

If your M-PESA App fails to log in, you need this reset

James WamathaiOctober 25, 2025

A few days ago, my M-PESA app decided it was time to reauthenticate, which is the usual drill: switch to mobile data, wait for the automatic M-PESA verification...

1 min read

The case for M-PESA as a DPI & why it needs to be converted into a bank

James WamathaiOctober 21, 2025

Safaricom M-PESA, an 18 year old mobile money system, has evolved far beyond its original intent. What began as a simple peer-to-peer transfer tool has become t...

5 min read

Safaricom announces major M-PESA system upgrade; maintenance to take place on September 22

Samson NderiSeptember 20, 2025

Safaricom PLC has announced a scheduled system upgrade for M-PESA, its largest since 2015, marking a significant milestone in the service's 18-year history....

1 min read

M-PESA to be hosted on Microsoft Azure

Samson NderiJanuary 18, 2024

Vodafone and Microsoft have announced a 10 year strategic partnership that will see them partner across different areas of their businesses. One aspect of th...

1 min read

Safaricom M-PESA hits 30 million active customers mark as it celebrates 15 years of existence

James WamathaiMarch 10, 2022

Safaricom has announced that M-PESA now has over 30 million customers using the mobile money service every month in Kenya. The milestone comes a few days aft...

2 min read

M-PESA services to be unavailable midnight Tuesday Oct 19 to 4am Oct 20

Grace MathekaOctober 18, 2021

Safaricom through a statement has announced that it will be conducting a maintenance exercise on its mobile money platform M-PESA tomorrow, Tuesday 19th October...

0 min read

M-PESA celebrates milestone of 50 million active customers across Africa

Grace MathekaSeptember 7, 2021

M-PESA Africa has announced that it has reached 50 million monthly active customers, strengthening its position as Africa’s largest fintech. Since its inception...

1 min read

Huawei partners with Safaricom to launch “Scan & Order” an innovative solution for restaurants

Grace MathekaMay 20, 2021

Safaricom and Huawei have announced their trial of an innovative new solution for restaurants, dubbed Scan & Order. This solution was developed to help rest...

2 min read

Sitoyo Lopokoiyit appointed M-PESA Africa Managing Director

Grace MathekaApril 8, 2021

Safaricom has appointed Sitoyo Lopokoiyit as the M-PESA Africa managing director, effective April 1, 2021. In his new role, Lopokoiyit will be responsible for g...

1 min read

How to reverse a wrong M-PESA transaction

Grace MathekaJanuary 14, 2021

Once in a while you may find yourself sending money to the wrong person via Safaricom M-PESA. You can even send money to the wrong agent or send to the wrong Pa...

2 min read

How to pay for NSSF via MPESA and USSD

Grace MathekaJanuary 11, 2021

National Social Security Fund (NSSF), has made it easier for its members to access its services online and via USSD. Registration for NSSF is mandatory for t...

2 min read

3 M-PESA alternatives that you can use for your mobile money needs

Samson NderiJanuary 5, 2021

Mobile money transaction is big business in Kenya with the best known platform being M-PESA. M-PESA was launched in 2007 by Kenya's mobile telecommunications co...

8 min read

How to pay for Showmax with M-Pesa & save 50%

Staff WriterOctober 7, 2020

Video on demand service, Showmax, has a wide array of content for its customers that includes both local and international TV shows and movies. It also has live...

1 min read

Safaricom customers with feature phones can now access M-PESA via USSD via *334#

Staff WriterSeptember 10, 2020

Safaricom has today launched a new way to access the M-PESA mobile money service through a USSD service that is available by dialing *334#. The new service t...

2 min read

NSSF tenant purchase scheme members to make payments via M-PESA

Staff WriterApril 3, 2020

Safaricom and the National Social Security Fund (NSSF) have announced a partnership that will customers on the NSSF Tenant Purchase Scheme make monthly installm...

2 min read

Tuskys launches home delivery service in partnership with Sendy

Samson NderiMarch 21, 2020

Tuskys Supermarket has launched a home delivery service in partnership with Kenyan delivery platform, Sendy. Through the service customers will be able to order...

3 min read

Safaricom suspends charges for M-PESA transfers below Ksh. 1,000 in response to the Coronavirus crisis

Staff WriterMarch 16, 2020

Safaricom has announced that it has suspends charges for M-PESA transactions below Ksh. 1,000 in response to the Coronavirus crisis in Kenya. Kenya currently ha...

1 min read

Kenyan drivers have until July 1st to apply for the smart Kenyan driving license

James WamathaiJanuary 20, 2020

The National Transport and Safety Authority (NTSA) has announced that all Kenyan drivers should upgrade to the new smart Kenyan driving license by July 1st 2020...

1 min read

Safaricom M-PESA to sponsor inaugural Magical Kenya Ladies Golf Open to the tune of Ksh. 23 million

Staff WriterNovember 27, 2019

Safaricom M-PESA will sponsor the inaugural Magical Kenya Ladies Golf Open which is set to take place from 5th to 8th December 2019 at the Vipingo Ridge Baobab ...

1 min read

800,000 girls to benefit from sanitary towels from the Safaricom Mpesa Foundation

Staff WriterOctober 16, 2019

800,000 girls sitting for their final year national examinations including those in Kakuma and Dadaab refugee camps will benefit from three months’ supply of sa...

1 min read

Lipa na M-Pesa refunds are not customer friendly

James WamathaiJune 14, 2019

Safaricom launched Lipa na M-Pesa in 2013 to enable merchants to be able to accept payments via their popular mobile payments platform, M-Pesa. The launch broug...

3 min read

You can now buy apps on Google Play using M-Pesa

Lena AnyuoloFebruary 26, 2018

Safaricom has partnered with DOCOMO Digital, to give customers the option to pay for content on the Google Play Store using M-PESA. The integration, which is p...

0 min read

M-Shwari turns 5 with improved loan pricing for customers who pay on time

Lena AnyuoloDecember 7, 2017

Commercial Bank of Africa (CBA) and Safaricom today mark the 5th anniversary of M-Shwari. The mobile savings and lending platform has been in existence since 20...

0 min read

Safaricom introduces M-Pesa voice feature for the visually impaired

Lena AnyuoloDecember 4, 2017

Safaricom has announced the launch of M-PESA services for visually impaired customers. The new service will mean that customers can now access the mobile mon...

0 min read

Safaricom to reduce Lipa Na M-PESA charges for merchants in April

James WamathaiMarch 29, 2017

Safaricom has announced the reduction of Lipa Na M-Pesa charges for merchants. The charges will drop from the current 1% of the transaction value to 0.5%. A...

0 min read