The National Transport and Safety Authority (NTSA) is the regulatory body for the road transport sector in Kenya. Its mandate is to harmonize the operations of the key road transport departments and help in effectively managing the road transport sector.

NTSA provides services such as certifying driving instructors, licensing driving schools, issues driving licenses, PSV licenses, car inspections and also applications for speed governors.

How to apply for the new smart Kenyan driving license

It provides these services in various counties in Kenya. The offices are open on Monday to Friday from 8am to 5pm. These offices are located at the following locations;

NTSA offices in Kenya

National Transport and Safety Authority HQ
Hill Park Building; Upper Hill
Nairobi Kenya
P.O Box 3602 -00506, Nairobi
Safaricom: 0709 932 000
Telkom:      020 6632 000Call Center:
Safaricom Line: 0709 932 300
Telkom Line: 020 6632 300
Complains:complaints@ntsa.go.keReport corruption here:
integrity@ntsa.go.keE-Citizen Queries:
Safaricom Line: 0709 932 300
Telkom Line: 020 6632 300
NTSA Thika Thika House building, 1st roundabout to Thika from blue Post Hotel, Nkuruma street
NTSA Nyeri Regional Commissioners complex Nyeri, block C, third floor,Opposite the Nyeri Law Courts.
NTSA Meru Angaine Plaza 2nd floor
NTSA Embu Mugo House, Ground Floor
NTSA Nakuru Motor Vehicle Inspection Centre along Nakuru Ravine Road near Show Ground junction
NTSA Eldoret Motor Vehicle Inspection Centre along Police Line Road
NTSA Kericho Kericho County Commissioner’s compound, NTSA MVI Centre
NTSA Kakamega Posta, KRA offices
NTSA Kisii Umoja Plaza, KRA Building
NTSA Kisumu Swan Centre, 1st floor
NTSA Machakos Machakos inspection center,along people’s park road.
NTSA  Voi Porters House, KRA Offices 1st Floor
NTSA Mombasa IMAARA Building, 1st Floor, on Dedan Kimathi Avenue opposite Pandya Memorial Hospital
NTSA Garissa KRA Offices, 1st Floor