NCBA has unveiled its banking application, NCBA Now, in Tanzania. This is in a bid to enhance digital banking penetration and offer a better overall experience for its customers. NCBA Now can be accessed through the App Store or Google Play Store, enabling customers to seamlessly manage their bank accounts from the palm of their hands.
The NCBA Now app offers real-time account monitoring and card management, service requests and alerts, fund transfer options, bill payments, and instant mobile wallet transactions. These features provide a seamless banking experience on both mobile and web.
The bank will be rolling out the revamped NCBA now app in its other regional markets in Uganda, Rwanda, and Ivory Coast. Looking forward, the rollout of NCBA Now is envisioned to further propel NCBA’s 2024 financial performance, as it continues to re-define the banking experience and empower customers to achieve their financial goals with ease.
The bank will also continue to take advantage of the revamped platform’s capabilities to roll out additional innovative digital solutions. This is in a bid to meet its customers dynamic financial needs.
Speaking during the unveiling of the NCBA Now App in Tanzania, the NCBA Group Managing Director John Gachora said, “The new NCBA Now App we are unveiling today, is a testament to our continued pursuit of innovation and good customer experience. As a digitally led financial institution, we want to play a big role in enhancing financial inclusion across our markets in the East African region through innovative financial solutions that cater to the market needs and also produce products that address the challenges our customers are facing.”