Jumia the online shopping store has only been offering their ‘Pay on Delivery’ service in a few towns in Kenya. Basically it was only available to customers residing with 15 kms of Nairobi, Mombasa and Nakuru CBD. This however set to change as it launches the service in 26 more towns across Kenya.
This expansion will benefit shoppers in that they will be able to shop online, have items delivered to their doorsteps and only pay if they feel that the product meets their expectations. If the customer does not like the item ordered they have the option of returning it at the spot at no charge.
The towns included in this expansion are within and around Kisumu, Eldoret, Nyeri, Embu, Thika, Kikuyu, Kiambu, Ruai, Ndenderu, Wangige, Ruaka, Ruiru, Juja, Ongata Rongai, Mlolongo, Athi River, Kitengela, Ukunda, Mtwapa, Shanzu, Miritini, Kongowea, Mkomani, Nyali, Kisaudi and Makupa.
The main universities that the service will be available in include; Mt. Kenya, Kenyatta, J.K.U.AT, Nazarene, Presbyterian, Thogoto Teachers college, Maseno, Multimedia, Technical University, Catholic University, Technical university – Mombasa, Baraton, Egerton and Kenya School of Law.
I have to say this is a boon for diaspora peeps like myself who have had to either pick the items purchased from the Jumia offices or pay for such deliveries.