In the recent past, a good number of Kenyans have migrated to Airtel courtesy of their cheap offers on both voice and data. However, their subscribers got a rude shock this morning when they woke up to find that they couldn’t make calls or surf the net. This downtime has also affected their customer care lines hence the only place their not so amused customers can vent is on social media.

You can trust Kenyans to find humor in any situation.

Some users like George Murage found a work around by switching their phones to the 2G network which is apparently working.

So far, Airtel has indicated that they have identified the issue and are working to resolve it.

Given that most Kenyans have dual sim phones, i am sure communication will not be that much of a problem but it is still annoying to say the least.