Telkom has launched My Telkom, a smartphone app for its customers.
My Telkom app, that will be available to Android and Apple iOS customers, enables customers to check balances for airtime, voice or Internet bundles, top up airtime and buy Internet bundles, and to redeem points from Telkom’s Ziada loyalty programme. They can also contact Customer Care directly, in-app, by calling, texting or on social media; or locating the nearest Telkom Retail Shop.
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The zero-rated app is only available to pre-paid customers. Customers who successfully download and log into the app from the Google Play Store or Apple App store receive a one-time offer of 300 MB upon successful download of the App.