Below is Safaricom’s statement in light of the recent hacking of various websites that they host.


We have detected and informed some of our customers that their websites hosted on Safaricom’s infrastructure have been compromised as a result of weak security controls on their ( the website owners) individual websites. It is the website owners responsibility to develop, manage and secure the content on their websites as Safaricom’s role is merely one of hosting.

Safaricom’s hosts thousands of websites and adopts leading practices when providing domain hosting infrastructure to our customers and would like to reiterate that our platform remains robust and secure.

To avoid isolated cases of website hacking by third parties we routinely recommend to our customers the following tips;

  • Use the latest secure versions of software on your sites
  • Keep regular back-ups of their websites
  • Enforce the use of strong passwords and secure configurations
  • Perform regular security tests of your websites

Nzioka Waita


Their statement is in line with what IT security expert Tyrus Kamau shared on the hacking. We hope that Kenyan web developers will take note and design more secure websites.