An open letter by Ngash Mtrue expressing discontent over DSTV Kenya’s product offering has been doing the rounds in the Kenyan online space. What started out as a note on facebook has spread all over the interwebs and it has started conversations about whether what DSTV offers is truly value for money.
Some people shared the letter on facebook
Ghafla published the letter on its website.
The conversation then moved to twitter
Some started talking to DSTV directly about the matter
@dstvclients@dstv_kenya why not let me choose the channels I wanna watch then bill me for those? Why am I paying for sijui Style Network?— El Nasio (@doo_gie) August 28, 2012
Someone even set up a twitter account to further express their discontentment with DSTV and their services.
We should be allowed to onlypay for channels that we watch. Stop of forcing unwanted channels down our throats.
@dstv_kenya— dstv clients (@dstvclients) August 28, 2012
DSTV still hasn’t responded with an official statement to the various tweets and facebook updates directed at them.
This twitter account is claiming that DSTV has issued a statement but that’s untrue since what they shared was a link to a 2 year old article on DSTV’s website.
Here is Dstv’s response: forum.dstv.com/showthread.php…
— Dimitri (@mokayah) August 28, 2012