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Safaricom has today adjusted their M-Pesa charges. According to the company, the change was necessitated by the Finance Bill 2018 which raises the excise tax on mobile money from 10% to 15%.

The M-Pesa charges have increased by an average of 1 shilling for withdrawing, including via ATMs, and sending money. For instance sending Ksh. 1,001 – 1,500 will now cost Ksh. 26, up from Ksh. 25.  Sending to unregistered numbers has gone up by a considerable amount more especially for larger sums. Sending 5,001 – 7,500 to an unregistered user is now Ksh. 166, up from Ksh. 143. In an interesting development, M-Pesa balance enquiry and changing M-Pesa PIN is now free. The two features used to previously cost Ksh. 1 and Ksh. 22 respectively.

The new M-PESA tariffs, which take effect immediately, are below:

Customer Charges
Transaction Range (KShs) Transaction Type and Customer Charges (KShs)
Min Max Transfer to

M-PESA Users

 Transfer to

Other Mobile Money Users

 Transfer to Unregistered Users Withdrawal from M-PESA Agent
1 49 FREE* N/A N/A N/A
50 100 FREE* N/A N/A 10
101 500 11 11 45 27
501 1,000 15 15 49 28
1,001 1,500 26 26 59 28
1,501 2,500 41 41 74 28
2,501 3,500 56 56 112 50
3,501 5,000 61 61 135 67
5,001 7,500 77 77 166 84
7,501 10,000 87 87 205 112
10,001 15,000 97 97 265 162
15,001 20,000 102 102 288 180
20,001 35,000 105 105 309 191
35,001 50,000 105 105 N/A 270
50,001 70,000 105 105 N/A 300
 

ATM Withdrawal Transaction Range (KShs) Customer Charge
Min Max
200 2,500 34
2,501 5,000 67
5,001 10,000 112
10,001 20,000 197
 

Other Transactions KShs
All Deposits FREE
M-PESA Registration FREE
Buying Airtime through M-PESA FREE
M-PESA Balance  Enquiry FREE
Change M-PESA PIN FREE