Dimensions Data which is a global systems integrator and managed services provider has entered into an alliance with SAP. SAP is a German multinational software corporation that makes enterprise software to manage business operations and customer relations. This is in a bid to offer a new set of intelligent enterprise solutions in East Africa.
The alliance will enable, Dimensions Data to its comprehensive Information Technology solutions to include intelligent applications. Through its unique Application Management Services offering, Dimension Data now hopes to drive utilization of SAP solutions and in-built applications that are unique to client operations, and which is currently lacking in the region.
This next generation of SAP solutions integrate intelligent technologies such as machine learning, and artificial intelligence to help manage data from multiple sources, further improving customer experience, people engagement, spend management, manufacturing and supply chain solutions amongst many other business functions.
The alliance comes at a time when SAP accelerates its move towards its flagship ERP software, S/4HANA within the region and which will see the firm cease worldwide support of the current Business Suite ERP solutions after 2025.
Dimension Data also hopes to grow the cloud business model that will enable customers consume and pay for value on the go, especially around adopting and utilizing new technology in IoT and Machine learning environments.
Joseph Kairigo, Managing Director, Dimension Data East Africa, had this to say, “SME’s and Corporates are acknowledging that operational efficiency, better decision making and continuous collaboration within their ecosystem brings value. This is not achievable without an integrated, comprehensive ERP. For this reason, SAP and Dimension Data have teamed together to build packaged solutions that uniquely meet the needs of these organizations, across people, processes and technology.”
As a global SAP services market leader, Dimension Data offers a complete lifecycle of SAP- related services spanning consulting, implementations, upgrades, integration, applications management and automated cloud migration services.