Britam Life Assurance Company has received the Life Insurance Company of the Year Award at the 2023 Association of Kenya Insurers (AKI) annual awards. The company also received the Agent of the Year award for the second consecutive year.
The Life Assurance company also won the Most Improved Company in Group Life award, while Britam General Insurance Company received the second best spot for the General Insurance Company of the Year award.
250 financial advisors under Britam Life Assurance and 95 financial advisors under Britam General Insurance met the qualifying criteria to participate in the awards for last year.
Ruth Mumbe Nyingi won four individual awards including the Agent of the Year for the second year running, the AKI Lifetime Award, and the 1st runner-up position in the highest number of policies award.
Britam’s Florence Wairagu clinched the Premium Volume Award for Domestic Insurance, while Gladys Hope Mumbi emerged first in the Overall Premium Volume Award for New Business at the awards ceremony. Furthermore, 19 agents out of the top 50 for Individual Agents Persistency Award while 6 out of the Top 10 in Persistency category were Britam employees, with the company scooping 1st and second runners up in the same category.
Commenting on the achievement, Britam’s Group Managing Director and CEO, Tom Gitogo noted, “In line with our commitment to safeguarding the dreams and aspirations of our customers, our focus remains on creating value through enhanced customer experiences and innovative solutions tailored to their real needs.”
He further highlighted the company’s financial advisor distribution network and focus on digitization as key drivers of customer satisfaction and advisor empowerment.