Insurance firm, Minet Kenya, has been recognized as the overall Best Insurance Broker of the year 2020 during the Think Business Insurance Awards.
The firm was feted as the best Medical Broker of the year, General Broker of the year, and the Most Customer Centric. Minet was specifically recognized for its innovative and use of technology in insurance brokerage and other related services that they offer.
Commenting on the awards, Minet Kenya’s CEO, Mr. Sammy Muthui, said that the firm had identified a gap in the provision of customer-centric and technology driven products. as a means of reaching more clients and in turn increasing the penetration of insurance uptake in the country.
“Winning these awards reaffirms our commitment towards ensuring that our products address our customers’ need. Technology is fast changing customer preferences, as well as providing insurance companies with opportunities to expand their scope and come up with cutting-edge products aligned with the tech disruption the industry is fast going through,” Mr. Muthui said.
Last year, Minet Kenya introduced product offerings aimed at improving the general health and wellbeing of the public and its employees in the wake of COVID-19 pandemic. Through strategic partnerships, clients are able to get access to medical care through online video medical consultation services for patients.
The firm’s individual medical product, Minet Health, stands out for its inclusivity and affordability with very generous limit. Partnerships such as that with Sanlam Insurance for the provision of Retiremed. This saw an introduction of a medical solution for those saving towards their retirement to be able to access medical care upon retirement.