Bolt Food has launched a new scheduled orders feature that allows customers to pre-order meals and place them. The service is available even when restaurants are fully booked, closed, or when couriers are in high demand.
The scheduled orders feature is designed to enhance the Bolt Food experience in several ways. It will assist restaurants in optimizing their orders, boosting revenue, and efficiently managing kitchen preparation time. This means that the local community can enjoy their favourite restaurant meals at their convenience, regardless of when and where they want them.
Couriers will have the opportunity to maximize their earnings by coordinating deliveries throughout the day. Customers will benefit from a fixed delivery cost, which will be communicated to them at the time of scheduling their delivery.
How to Use the Scheduled Orders feature
- Select your desired items for delivery
- Then, choose Schedule Order as the delivery option
- Specify the preferred date and time for meal delivery.
Edgar Kitur, Country Manager, Bolt Food “Scheduled orders will enhance the overall Bolt Food app experience for restaurants, couriers, and customers, resulting in a smoother operation. The feature allows restaurants to optimise order management and kitchen preparation, couriers to increase their earnings by strategically planning deliveries throughout the day, and customers to enjoy their favourite restaurant meals through Bolt Food, all at their preferred time and location. Since we launched, there has been a 20% uptick in orders utilising this feature.”
In response to the increasing demands of customers and the growing need for restaurant deliveries, Bolt Food has also introduced 24/7 delivery services on weekends. Bolt Food has collaborated with over 40 providers on the platform to ensure that Kenyans have access to more delivery options, particularly after midnight. The primary restaurant partners offering these services are Piri Piri Barbecue, Chowpaty, Pizza Hut and Evry.Day Mart.
Currently, Bolt Food has over 1500 restaurants on its platform and it provides earning opportunities to over 4000 couriers in Nairobi and its metropolis. It has great plans to expand to other cities and towns across Kenya.