Safaricom has today announced that it will reward its customers with 200% bonus airtime and an additional 200MB Free YouTube bundle on hitting the daily target. This is part of a new limited Storo Bonus Promotion by the company.
The promotion is open to prepaid customers and it will run from 6th August to 20th October 2019. Customers can opt into the promotion by dialing *460# to subscribe to Storo Bonus or also check their daily usage target.
“We are always looking at ways of giving our customers more value for what they spend on our network. Customer satisfaction is a key objective for us and we believe improving our customers’ experience is vital for our continued growth,” said Michael Joseph, Safaricom CEO.
A customer’s target is based on their daily usage and can be achieved via calling, texting, browsing out-of-bundle, purchasing a bundle or charges from value-added-services such as Skiza. The bonus airtime can be used for both on-net and off-net calls and SMSs and is used in priority to a customer’s purchased airtime. The 200% bonus and 200MB Free YouTube bundle is valid until midnight of the same day.
Stori Ibambe was introduced in 2015 as a loyalty programme to reward customers for browsing, texting and calling on the Safaricom network. The promotion was previously giving 100% bonus airtime and will continue to do so after this new promotion ends in October.