Safaricom partners with BuuPass to launch online bus booking service

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Safaricom has partnered with BuuPass to launch an online service that will enable travelers in the country to book and purchase bus tickets.

Currently the service has five bus operators which are Easy Coach, Modern Coast, Greenline, Palmers and East African Shuttles and looks to onboard more than 20 additional operators by the end of the year.

Using the app, customers can select a bus operator, preferred travel date and time, and reserve specific seat numbers.  Customers can also reserve seats for multiple travelers, with tickets printed at the bus station after presentation of the confirmation SMS.

The two companies are looking at taking a slice of the local inter-city transport industry estimated to be worth more than Ksh. 100 Billion annually but which is also characterized by low uptake of technology and digital solutions. The two have been working on the bus ticketing solution for more than a year and have already sold more than 80,000 tickets across more than 100 routes. The most popular destinations among travelers include Nairobi, Mombasa, Kisumu, Homa Bay, Kakamega, Migori and Bondo.

Rita Okuthe, Chief Enterprise Business Officer, Safaricom, had this to say, “This partnership with BuuPass seeks to extend the convenience of M-PESA by empowering our customers to book a bus ticket wherever they may be and at their luxury. We further see a prospect in linking bus companies to opportunities by providing them with a solution to manage customer ticketing and cashless payments.”

Sonia Kabra, Co-founder and Director – BuuPas, had this to say, “We are glad to partner with Safaricom to provide travelers with an easy and flexible solution to book and manage their journey. Our platform similarly provides bus companies with a bus and parcel management system where they can manage their fleet, have control over their operational costs, and effectively reach more travelers and in turn sell more seats through our marketplace.”

One can access the service by dialing *877# or here with payments accepted through M-PESA.

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