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Microsoft has made their group communication app, Kaizala Pro, available in Kenya and other markets. The app is designed for communication between large groups and also has workflow management, reporting and analytics, and is integrated with Office 365.

Other features of Kaizala include:

  • Communication with and management of an unlimited number of users. This includes employees, front-line workers, customers, suppliers and citizens.
  • Organisations can create flat, hierarchical or discoverable public groups in minutes from contact lists, directories or ad hoc sharing. For users in remote areas, the app is optimised to work on slow 2G networks and users don’t need an email address to sign up, only a mobile number.
  • Broadcasting and collection information in a structured way through action cards. This includes sharing announcements; photos, videos or documents; hosting polls or surveys; assigning tasks; providing training content; marking attendance; and tracking workforces using location tracking.
  • Gathering rich insights from data with built-in analytics. Organisations can view results in real-time, organise large amounts of information with an aggregated view of user responses and get reports at each level of the organisation.

The basic version of Kaizala is free and offers:

  • 1:1 and hierarchical group chat
  • Media and document sharing
  • Built-in Actions for polls, surveys, and announcements
  • Work management
  • Offline and 2G support

Kaizala Pro costs US $1.50 user/month and comes with the following premium features:

  • Organization group management
  • User management (remove users from groups and wipe group data from device)
  • Create public groups
  • Publish custom Actions
  • Advanced reporting and analytics
  • System integration and automation using Kaizala APIs

Kaizala works on iPhone and Android phones. Kaizala is available in Argentina, Bangladesh, Brazil, Cambodia, Chile, Colombia, Egypt, Ethiopia, India, Indonesia, Israel, Jordan, Kenya, Lebanon, Malaysia, Mexico, Morocco, Nigeria, the Philippines, Rwanda, Saudi Arabia, Singapore, South Africa, Tanzania, Thailand, Turkey, Uganda, and Vietnam.