When you are going to eat out at a restaurant, you assume that the food has been prepared to the best quality and that the restaurant is clean. This assumption is especially true when the restaurant in question presents itself as a premium restaurant.
A snail found in a salad at Kenyan restaurant chain, Java House, has reignited conversations about quality control and general cleanliness at their outlets. It was found by Fred Chumo who took a picture and Tweeted it.
Snail in my salad yesterday at one of your restaurants @javahouseafrica pic.twitter.com/apawUnGyxI
— fred chumo (@laitoriat) August 28, 2016
Java has had issues with food quality control and general branch cleanliness in the past. Some customers have complained of food poisoning and the discovery of worms in their food. Cockroaches and even a rat have been sighted at one of their branches. Some of the ones that have been shared are featured below.
@Nairobi_Java morning. My friend had a spicy thai salad at the airport departarues java and is now admitted in the UK with food poisoning
— ıuoəɯıs lɐʇsʎɹɔ (@crystalsimeoni) April 21, 2015
@Nairobi_Java she didn’t eat anything else & it’s not the first time someone has had a bad case of food poisoning from that java
— ıuoəɯıs lɐʇsʎɹɔ (@crystalsimeoni) April 21, 2015
Got a food poisoning from java in the name of nairobi burger fest.. This free things ?? tsk
— Debby Ogeto (@PweetyDee) June 4, 2016
@javahouseKE while you are at it, ask @MendiNjonjo how she had to spend 3 days in hospital in a foreign country from java salmonella
— ıuoəɯıs lɐʇsʎɹɔ (@crystalsimeoni) July 10, 2015
@Wa_NDIA chicken sandwich, 2000
— B (@B_WTB) August 20, 2016
@Wa_NDIA mine was from chicken??
— Jojo no sweet (@jojoswitz) August 20, 2016
OMG! WTF @javahouseKE !!! A roach just scampered across my table!!!! FFS
— Shiko (@ShikoNguru) October 22, 2015
@javahouseKE How are you? I’m currently at your Capital Centre location. WHY THE FUCK IS THERE A ROACH ON MY TABLE? pic.twitter.com/rNK1B3rnBE
— Shiko (@ShikoNguru) October 22, 2015
@javahouseKE Is he a member of staff? Is he splitting the bill with me since we’re sharing a table? pic.twitter.com/WdDgbTtYgN
— Shiko (@ShikoNguru) October 22, 2015
@javahouseKE Done. Also done this. How else will they know???? pic.twitter.com/sxKDr5PiGO
— Shiko (@ShikoNguru) October 22, 2015
Oi @javahouseafrica, this is disgusting. pic.twitter.com/jyXp2Te2nV
— Fena Gitu (@Fena_menal) August 6, 2016
And another one. And another one. @javahouseafrica. Yo! pic.twitter.com/1hO81n3W15
— Fena Gitu (@Fena_menal) August 6, 2016
@javahouseafrica so your branch at valley arcade. Live moving worm in my mums salad. Live.moving.worm !!!
— ıuoəɯıs lɐʇsʎɹɔ (@crystalsimeoni) August 20, 2016
@RamzZy_ found a wire in my home fries. Their QC is garbage
— Social Experiment (@MediaMK) August 28, 2016
@RamzZy_ saw a cockroach too but my waitress was kind enough to kill it for me. Suffice to say that’s another branch off my list.
— Saiton Righa (@saitonne) August 28, 2016
Every single incident has been followed by a promise of action from Java but unfortunately, it seems that there hasn’t been much change. Hopefully, there will be actual follow-up after this latest incident as it would be a shame to see Java’s reputation receive irreparable damage.