Equity walked away with two awards at the African Banker Awards 2020. The bank emerged as the Best Regional Bank in East Africa, and for the second year running, the Africa Socially Responsible Bank of the Year.

Equity emerged as the Best Regional Bank in East Africa, having demonstrated high performance across various metrics, both qualitative and quantitative. According to the African Banker judging panel, the Bank excelled in terms of reaching out to new customers, offering new services, adopting inclusiveness by reaching out to the unbanked, adoption of new technologies and for its contribution to a stronger financial sector across the region.

During this COVID-19 period, the Bank also exhibited initiative and support for its customers’ economic plight by providing an option for customers to re-negotiate existing facilities for up to 4 years. Equity further eliminated charges on all mobile banking transactions including all Equity-to-Equity mobile bank transfers, bank to mobile wallet transfers, mobile wallet to bank transfers, and mobile payments for bills, utilities, shopping, fuel, etc. to encourage cashless transactions.

Bank also won the African Banker Awards category for the Africa Socially Responsible Bank of the Year for the second time in a row. The panel of judges sought for concrete examples of projects and initiatives within the institutions that have had a sustainable impact on the communities they are geared towards.  Identifying organisations that go beyond the philanthropic use of funds to use their overall knowledge, resources and reputation to improve the lives of the less advantaged in society. The Group through its subsidiary, Equity Group Foundation (EGF), has identified seven thematic areas to focus on that include; Education & Leadership Development, Food & Agriculture, Health, Enterprise Development & Financial Education, Social Protection, Energy & Environment, and Innovation. EGF has to date mobilized over KSh 44.7 billion to support these initiatives.

Under the health pillar, EGF mobilised Ksh. 1.1 billion  for the purchase of PPE for frontline medical personnel dealing with COVID-19 patients in public hospitals in Kenya. In Rwanda, Equity contributed testing kits worth Rwf1 billion (USD 1.06 Million) to the government of Rwanda.  In Uganda, a contribution of 2 brand new Toyota double cabin pickup trucks valued at about UGX 400 Million (USD 131,500) and Personal Protective Equipment (PPE) worth UGX 100 Million (USD 26,500). This contribution was in addition to UGX 25 Million (USD 6,625) the Bank had already made under the Uganda Bankers Association.  Equity Bank Congo also donated equipment valued at Congolese Franc 1.9 billion (USD 1 Million) to the National Coronavirus Solidarity Fund (FNSCC).  Additionally, Equity Afia doctors, who are alumni of the Equity Leaders Program under EGF with a growing network of 30 Equity Afia medical centres in Kenya, have complemented the Government of Kenya efforts towards the fight against COVID-19 with training of staff and customers through materials. Since inception, the Equity Afia clinics have treated over 200,000 patients.

Equity Group Managing Director and CEO, Dr. James Mwangi, had this to say, “We are glad that Equity has won this award. We appreciate the recognition that our operations in the 6 East and Central African countries we operate in have been standardised to reflect the One Equity brand providing inclusive financial services and we are not just a Kenyan bank, but a regional bank.”