Old Mutual Group has announced it has integrated Paystack solutions to enable digital payments for its customers. This integration will allow Old Mutual customers to complete transactions via multiple online and mobile channels.
“At Old Mutual, we are committed to delivering exceptional digital experiences. Partnering with Paystack allows us to provide a seamless payment journey, reinforcing our focus on customer convenience and innovation,” said Andrew Mwithiga, Head of Digital, Innovation, and Analytics at Old Mutual East Africa.
This announcement follows the rollout of Anchor 360 last year. The platform is designed to digitize financial services by simplifying portfolio management and enhancing the advisor-client relationship. Anchor 360 consolidates client information, portfolio management, and commissions tracking into one portal.
Vikaran Ubhi, Chief Technology Officer at Paystack, echoed the sentiment of progress: “Our platform is designed to simplify payments, and we look forward to supporting Old Mutual in delivering a modern and efficient digital experience for its customers.”
Impact of the partnership
| Feature | Before Integration | After Paystack Integration |
| Payment Success Rates | Manual or fragmented processes | Automated, high-reliability processing |
| Customer Journey | Potential friction at checkout | Seamless, multi-channel experience |
| Operational Efficiency | Higher administrative overhead | Automated reconciliation and reporting |
| Access | Limited mobile/online flexibility | Comprehensive mobile and web payment support |